Key Account Manager – Medical

Location: Minneapolis, MN, or remote
Job Description:
This qualified individual will have the responsibility to oversee all AVX business with selected key customers. Position is responsible for the day-to-day management of all customers functions. Must develop relationship management with key customer and pertinent manufactures representatives to facilitate development of new business/current business by promoting all of the AVX passive product lines. Additionally, they will report to and assist the Global Director Medical and Strategic Customers to coordinate and support operational functions and activities as needed, including but not limited to booking reports for OEM & POS, bid and RFQ management reports, as well as cost management and forecasting. Facilitating visits by product marketing, FAE’s and management to key customer decision makers is also a key responsibility.
Reports To:
Director, Medical Sales
Duties and Responsibilities:
  • Monitors sales booking performance against master plan and forecast on a month-to-month basis for both direct and POS sales.
  • Act as liaison between marketing and sales, manufacturing – operations, authorized reps, distributors and customers.
  • Works with AVX Operations to set goals and establish measures to improve on time delivery performance.
  • Maximize AVX position as leader in customer scorecard metrics to increase sales and profitability.
  • Resolve any customer issues, elevate within marketing and operations as needed.
  • Improve efficiencies and reduce costs.
  • Maximize new design wins on leading edge products.
  • Have consistent interface with AVX Operations and Manufacturing to solve problems and promote best in class customer experience.
  • Oversee daily management of supply chain programs such as consignment and SMI.
  • Track all contract awards based on award quantities compared to actual orders.
  • Construct and execute an ongoing plan of action to carry out AVX’s marketing strategy and broad sales plans.
  • Be an active participant in customer negotiations.
  • Support sales efforts of key distributor partners as required for non-implantable products.
Job Requirements:
  • Bachelor’s Degree in Business, Marketing or Engineering (Electrical Engineering highly preferred) is required
  • Minimum of five (5) years demonstrated experience related to Sales, Product Management and Customer Negotiations. Sales experience with medical device manufactures preferred .
  • Management of a multi-level strategic customers a plus
  • Strong background in interpersonal and communication skills; global account management; sales systems; data acquisition and analysis; and Microsoft Office, especially Excel.
  • Ability to manage and interact with a diverse organization of Manufacturer’s reps, Customer Service Representatives and Marketing teams.
  • Strong organization and problem solving skills with an ability to develop relationships at all levels with customers, representatives and AVX personnel.
  • Ability to communicate and travel up to 40% of the time and able to handle $30M + in revenue.
  • Building and maintaining relationships at all key customers in both procurement, engineering, quality and manufacturing
  • Be able to present market and sales knowledge to AVX Senior Management on a consistent basis.
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